Getting Started

General information about the Taia platform

Taia quality assurance

General

What is Taia Translations and how does it work?

Taia is an AI-assisted localization platform that offers the speed and affordability of automated translations while maintaining the accuracy and context of professional human proofreading. Our platform allows you to upload various file formats and offers real-time pricing, making it easy to get started.

With Taia you have three options to choose from:

  • Use AI / Machine Translation to translate entire files in seconds—for a quick and dirty translation project.
  • Outsource your project to our team of professional linguists—for a polished and perfected translation project that will keep your brand well represented.
  • Use our set of AI assisted translation tools, called Catapult, to translate by yourself—for when you have an in-house team with enough time on their hands to dabble in translation projects.

Quality and Accuracy

How does Taia ensure high-quality translations?

Quality assurance is a cornerstone of Taia’s service, and we offer several tiers to meet varying needs for accuracy and refinement. These tiers have been carefully designed to serve different project requirements, ranging from quick translations to critical business documents:

  • AI-Only Option: This is the most budget-friendly option and is ideal for quick, general understanding of text. Our sophisticated AI-powered engine translates your entire document without human intervention. While efficient, please note that this option might not capture idiomatic expressions, colloquialisms, or industry-specific jargon with complete accuracy.
  • Basic Translation: In this tier, a professional human linguist refines the AI’s translation. This level is suitable for non-critical business documents that still require a touch of human expertise for better accuracy. The translator ensures the translated content maintains its original context, tone, and meaning.
  • Translation with Revision: This is a more rigorous tier involving two human translators. The first translator carries out the initial translation, followed by a second translator who performs a bilingual revision. This additional step ensures a high level of quality and is recommended for critical business and legal documents.
  • Translation with Revision and Proofreading: This is our highest quality tier and involves three levels of checks. After the translation and revision processes, a third professional linguist proofreads the text to ensure it reads as if it was originally written by a local in the target language. This tier is highly recommended for critical, public-facing materials where both accuracy and localization are crucial.

Each of these tiers adheres to stringent international quality standards, including ISO 17100:2015, to ensure the highest quality and reliability in our translations. With these options, Taia gives you the flexibility to choose the service level that best suits the needs and budget of your specific project.

File and Format Support

What file formats can I upload for translation?

Taia aims to make the translation process as seamless as possible by supporting an extensive range of file formats. You can upload over 70 types of files, ranging from commonly used formats like Word, Excel, and PDF to more specialized formats like JSON and XML. This diverse support ensures that you can easily translate anything from business documents and marketing materials to websites and software interfaces without worrying about compatibility issues.