Taia Quality Guarantee
Our processes and policies are designed and delivered with the highest quality translation standards in mind.
ISO-certified
Consistently delivering high-quality translations on time, with two ISO certificates to prove it.
Top-quality translators
Cherry-picked experienced translators with a minimum of 5 years of industry-specific expertise.
Industry knowledge
Our translators specialize in specific industries so that we can meet your requirements in the best possible way.
“We’ve been working with Taia for many years now. During this time we established a very pleasant business relationship. We can describe their work as fast, reliable, very professional, and high quality. They listen to their customers’ needs and always deliver as expected.”
Alesa Mikus, Product EHS&R Leader @3M East AG
The Translation Process has Never Been Easier!
Meet Our Translators
Work only with the best and most experienced linguists in the industry!
All our linguists have at least 5+ years of proven industry-specific experience, a university degree, and an in-depth understanding of the translation process. They are also native speakers of the target language.
Their work is analyzed and rated after each completed project and we also periodically test them with internal assignments.
“Taia’s onboarding process is among the most thorough vetting procedures I’ve experienced as a translator. With tests done under strict time limits and with specific instructions to bear in mind, Taia makes sure that only the most competent translators get to be a part of their pool of professionals.”
– Myles Henehan, Translator
Meet Our Project Management Team
Our highly skilled project management team works around the clock to make sure all projects get delivered on time, while still keeping up the highest quality requirements. Their 99% on-time delivery and 0.63% complaint rate speaks for itself.
They are also a super friendly bunch, always thinking of the client first. They’ll be happy to help you out with any translation-related question or problem you might have.
“Sonia was wonderful – prompt, very helpful, and grasped the new context that we were talking about very quickly to be able to provide effective and contextualized interpreting. It seemed to have worked out really well.”
– Amy S.R., Moz://a Foundation
We Speak the Language of Your Industry
Don’t worry, we are not just a team of translators; we also speak the language of your industry.
We have a proven track record producing and translating content for local and global brands in different industries – legal, finance, tech, manufacturing, academic, or marketing – and we can accommodate yours too.
Our project management team will find the right translator, with industry-specific expertise for your specific project.
Ready to start delivering the winning content?
A hassle-free experience and high quality guaranteed.
We are ISO-certified
ISO 17100:2015 – Requirements for translation services
We are very serious about doing translations the right way and we want you to know that.
This certification allows us to attest to the professional qualifications of the linguists involved in our translations and to demonstrate that we have a highly structured approach to our process that is centered on quality and multidisciplinary contributions, with accurate, consistent, and standardized terminology.
Find out more about ISO quality standard.
Friendly Customer Support
We are here for you every step of the way, making the translation process as simple and smooth as possible.
With our super-friendly customer support, fast response times, and dedicated project managers, we guarantee you’ll always get the best experience when working with us.
Hey!
My name is Myles, and I will be your helping hand today.
If you have any questions regarding our process or feel free to email me. I will be more than happy to help you!
Frequently asked questions
Will my translation projects be delivered on time?
Your translation project will definitely be delivered on time when ordering with Taia. With the last 2000 translation projects, we have a 99% success rate when it comes to delivering before the deadline.
How safe are my files once I upload them?
Your privacy and the security of your content are our highest priority. We have developed the highest security standards possible, with multiple redundancy systems, just to be sure we don’t ever lose a file of yours. Your files are safely stored in encrypted cloud storage, where unauthorized access is prevented at all times. Moreover, all our translators have signed a translator NDA, which means that your information will stay confidential and won’t be used for any other purpose.
Will my project be translated by an industry expert?
How to ensure a quality translation?
To ensure a high-quality translation, you will need to assign your project to a language service provider that:
- meets the quality criteria of ISO standards,
- works with certified professional translators with multiple years of experience,
- has a team of translators with an in-depth understanding of the specific needs of various industries,
- has created a rigorous onboarding process so that only the best translators can join their team.
How does Taia maintain the highest quality of translation at all times?
We have developed a thorough onboarding process, so only the most competent translators get to be a part of our team of professionals. We constantly review their translation projects, customer feedback, and improvements over time, and make sure our team provides clients with the highest quality translations possible.
Our translation projects are done under strict ISO standards. This means that we work under rigorous quality measures and always aim to ensure your satisfaction.
