Taia vs. Unbabel: Discover the best Unbabel alternative

Switch from Unbabel to Taia to experience all your translation solutions under one roof. We offer high-quality translation solutions designed exclusively for you. Read on to find out why Taia is the best Unbabel alternative on the market today.

The best Unbabel alternative
Taia logo

Taia combines AI with experienced translators for fast, efficient, high-quality translations for a modern translation platform that helps companies translate into 189 different languages. Backed by the latest advancements in AI, translation memory and machine translation, Taia is the most advanced language service provider on the planet.

Unbabel logo
Unbabel is an AI-powered language service platform that helps companies interact with customers in 27 different languages. Unbabel uses AI with human editors to achieve better and faster translations. The platform provides large-scale language support and enterprises can boost their customer service wherever they are in the world.

Comparing Taia and Unbabel

Unbabel provides you with language support to boost your customer service. But Taia is much more than that. With a broad range of translation services to address all your translation needs, Taia is your best Unbabel alternative.

FEATURE
Taia Logo
UNBABEL
Translation type
AI-powered translation with optional professional human review (ISO-certified)
AI + human translation platform focused on customer service messaging
Supported languages
189+
~90
File support
65+ file formats (DOCX, PPTX, PDF, XLSX, JSON, etc.)
Primarily text integrations; no broad file format handling
Customization
Built-in glossary & translation memory (in paid plans)
Glossary and style guide support
Turnaround time
Instant full-document AI translation: seconds; human: within 24h–48h for ≤3,500 words
AI translations in seconds; human-edited translations within hours for most requests
Quality tiers
AI-only, AI+human, full human TEP (translation, editing, proofreading)
AI + human review
Best for
Businesses needing fast, scalable, and consistent translations across multiple formats & industries, with in-house control when needed
Customer service teams needing multilingual chat, email, and helpdesk translations
Pricing model
Subscription-based for AI and in-house, project-based for professional services; reduced rates for repeated content
Subscription-based, volume-based pricing for supported integrations
Translation Type
Taia:
AI-powered translation with optional professional human review (ISO-certified)
Unbabel:
AI + human translation platform focused on customer service messaging
Supported Languages
Taia:
189+
Unbabel:
~90
File Support
Taia:
65+ file formats (DOCX, PPTX, PDF, XLSX, JSON, etc.)
Unbabel:
Primarily text integrations; no broad file format handling
Customization
Taia:
Built-in glossary & translation memory (in paid plans)
Unbabel:
Glossary and style guide support
Turnaround Time
Taia:
Instant full-document AI translation: seconds; human: within 24h–48h for ≤3,500 words
Unbabel:
AI translations in seconds; human-edited translations within hours for most requests
Quality Tiers
Taia:
AI-only, AI+human, full human TEP (translation, editing, proofreading)
Unbabel:
AI + human review
Best For
Taia:
Businesses needing fast, scalable, and consistent translations across multiple formats & industries, with in-house control when needed
Unbabel:
Customer service teams needing multilingual chat, email, and helpdesk translations
Pricing Model
Taia:
Subscription-based for AI and in-house, project-based for professional services; reduced rates for repeated content
Unbabel:
Subscription-based, volume-based pricing for supported integrations

Our experience with Taia is excellent. We love that you always listen to us, respect our wishes, and that you are available to us when in a hurry. We are most pleased to finally work with a precise and consistent partner who, even in the case of demanding vocabulary, always delivers quality translations to which we have no comment.

Ina Zupanc, Assistant @Salonit Anhovo
Why Taia is the best Unbabel alternative
We offer a wide array of services to help you exceed your business potential.
Taia translation

Services tailored to your specific needs

Our tailor-made translation solutions will help you conquer all your specific translation challenges, from document translation and legal translation to proofreading and website and software translation. Our instant AI translation tool along with a team of professional translators helps you do it all.

Address your potential audience in their native language and increase your global exposure. Our team of experienced translators will help you every step of the way.

Taia translation
Taia translations checkboxes

Quality Assurance

We believe the customer is king. This is why we have developed a rigorous quality assurance program. Our 99% on-time delivery and 0.63% complaint rate speaks for itself.

All translations are prepared in compliance with ISO 17100:2015 standard. All our language specialists have 5+ years of proven industry-specific experience. All our translators are carefully selected and have to go through our rigorous onboarding process.

Taia translations checkboxes
Taia translations global

Choose from 189 languages

Because our mission is to help you break down language barriers, we pay attention to every single language in the world. That is also why we are constantly adding more languages to our repertoire. We translate into 189 different target languages.

Taia translations global
Taia translations file handling

Boost your internal translation process

Are you producing multilingual content in-house? We have a solution to make your process faster, easier and more cost-effective.

Introducing Taia’s AI translator, an AI-first translation tool and editor designed for in-house translation teams. Taia will help you translate your content faster, better, and safer.

Taia translations file handling

Ready to join these amazing brands today?

Red Bull Logo
3M logo
Unior Tools Logo
EKWB logo

We’ve been working with Taia for many years now. During this time we established a very pleasant business relationship. We can describe their work as: fast, reliable, very professional and high quality. They listen to their customers needs and always deliver as expected.

Aleša Mikuš, Product EHS&R Leader @3M

3M logo

Frequently asked questions

Alternatives to Unbabel include Taia, Smartcat, TextMaster, Gengo, and Lionbridge. While Unbabel is mainly geared toward customer support translations, Taia is a stronger all-around alternative. It offers AI-powered full-document translation, optional ISO-certified human review, and advanced features like translation memory and glossary enforcement to ensure brand consistency across industries. Unlike Unbabel, which is heavily tied to helpdesk workflows, Taia supports 189+ languages and 65+ file formats — making it ideal for both support and enterprise-wide localization.

The top AI translators in 2025 include Taia, DeepL, Google Translate, and Microsoft Translator. For casual or personal use, free tools like Google Translate work fine. But for business-critical translation, Taia leads the way thanks to its adaptive AI combined with human quality control, customizable glossaries, and translation memory. This ensures companies get speed at scale without sacrificing accuracy or consistency.

For casual needs, Google Translate or DeepL are popular choices. For business and enterprise needs, Taia is one of the best platforms thanks to its hybrid AI + human approach, wide language and file format support, and integration options via API.

For casual use, platforms like Google Translate or DeepL are convenient. But when businesses need a secure, scalable, and professional solution, Taia is among the best platforms available. Its hybrid AI + human translation workflow, support for 189+ languages and 65+ file formats, and API integration options make it ideal for organizations that need both instant translations and human-quality assurance across teams and departments.

For general free use, Google Translate remains the most widely used program. However, Taia also offers a free AI plan covering 50 languages and 15 file formats, with unlimited uploads and easy one-click upgrades to professional human review if needed. This makes Taia not just a free translator, but also a scalable entry point into enterprise-grade translation workflows.

Companies like Unbabel include Taia, Smartcat, TextMaster, OneHourTranslation, and Gengo. While Unbabel focuses on customer support translation via AI + human review, Taia goes further by offering document translation, localization support, and file handling across 65+ formats. This makes Taia the better fit for organizations that need more than just ticket translations — especially industries like legal, SaaS, manufacturing, and eCommerce.

Unbabel integrates with Zendesk, Salesforce, Intercom, and Freshdesk, making it a natural fit for customer support teams. Taia offers flexible API integrations, allowing businesses to connect directly with apps, websites, and internal systems. The difference is that Taia’s integrations aren’t limited to support workflows — they extend to real-time translation for websites, product platforms, and internal tools, while applying your brand’s glossary and translation memory for consistent output.

Unbabel uses a subscription-based pricing model, with costs depending on volume, number of languages, and integrations. Taia, on the other hand, offers a hybrid approach:

  • Subscription plans for ongoing AI translation at scale.
  • Project-based pricing for professional human services.
  • Cost savings via translation memory, which lowers the price of repeated content.

This flexibility makes Taia a better long-term investment for companies that deal with high volumes of repeatable content.

Unbabel provides support via help center articles, email, and account managers for larger clients. Taia takes a more hands-on approach by assigning dedicated project managers for human translation projects and providing fast, responsive technical support for AI translation users. This dual setup ensures clients get expert guidance whether they’re running a large localization project or troubleshooting an integration.

Unbabel’s competitors include Taia, Smartcat, TextMaster, Gengo, and Lionbridge. The difference is in positioning: Unbabel specializes in customer support content, while Taia covers support, legal, marketing, technical, and enterprise-wide needs. For businesses that want one platform to handle all translation scenarios, Taia is often the preferred competitor.

Smartcat is a collaborative translation platform with an integrated freelancer marketplace and access to machine translation. Unbabel is focused on customer service translations, combining AI with human post-editing. Taia bridges both worlds: it offers enterprise-ready AI translation with optional human review, built-in translation memory, glossary tools, and support for multiple industries and file types. In short, Smartcat connects freelancers, Unbabel supports customer service, but Taia delivers a complete enterprise translation ecosystem.