Customer Support
Contact Taia’s support through chat, phone or email for speedy assistance
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Customer Support
How can I reach Taia customer support for immediate assistance?
For immediate assistance, Taia offers multiple channels to reach out to our customer support:
- Chat Support: You’ll find a chat option at the bottom right corner of our platform for quick queries and immediate responses.
- Contact Page: Navigate to our Contact Page to find our phone numbers and a message form for more complex issues.
- Email Support: Our dedicated support email is also available for in-depth queries, and we aim to respond within a few hours. Email us at [email protected] for any queries.
We are committed to providing exceptional customer service and are available across time zones to assist you whenever you need help.
What's the average response time for customer queries?
We aim to respond to customer queries within 24 hours. However, most queries are addressed much quicker, thanks to our dedicated support team that’s available around the clock.
Can I request a specific translator for my project?
While we can’t guarantee the availability of a specific translator, we do our best to accommodate such requests. Our system also learns your preferences over time to provide a consistent voice and tone.
