Help Center

How Can We Help?

Find guides, tutorials, and answers to help you get the most out of Taia

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We're building comprehensive documentation and tutorials. In the meantime, contact our support team for immediate help.

Quick Start

Essential Guides

Everything you need to get up and running with Taia

Getting Started

Create your account, upload your first file, and get instant translations in minutes.

Quick Start Guide

File Formats

Learn which file types we support and how formatting is preserved during translation.

View Supported Formats

Using the Editor

Edit translations, assign tasks to team members, and manage your translation workflow.

Editor Guide

Glossaries & Translation Memory

Build glossaries to keep translations consistent and leverage translation memory for cost savings.

Learn More

Team Management

Invite team members, set permissions, and collaborate on translation projects.

Team Setup

Professional Services

Order professional translation, choose quality tiers, and track project progress.

Pro Services Guide

Browse by Category

Find articles organized by topic

Getting Started

New to Taia? Start here

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AI Translation

Using AI translation features

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Professional Services

Ordering human translation

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CAT Editor & TMS

Editing and managing translations

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Glossaries & Translation Memory

Managing terminology and TM

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Teams & Collaboration

Working with your team

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Billing & Plans

Pricing and subscriptions

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API & Integrations

Connecting Taia to your tools

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FAQ

Frequently Asked Questions

Quick answers to common questions

Is Taia free to use?

Yes! The free plan includes 5,000 AI translation words per month. No credit card required. Paid plans start at $10/month (launch deal) for more words and features.

What languages do you support?

Taia supports 189 languages for AI translation and professional human translation services.

Can I try professional translation before buying?

Absolutely! You can order professional translation on a pay-as-you-go basis with no commitment. Get instant quotes for any project.

Is my content secure?

Yes. Your content is encrypted in transit and at rest, never used to train AI models, and never shared with third parties. We are ISO 17100 certified.

Can I cancel anytime?

Yes, no contracts or commitments. You can cancel your subscription anytime and keep access until the end of your billing period.

Do you preserve document formatting?

Yes! Taia preserves layouts, fonts, images, and formatting for 80+ file types including Word, PDF, PowerPoint, InDesign, and more.

Can't Find What You're Looking For?

Our support team is here to help. Get in touch and we'll respond within 24 hours.

Live Chat

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