You may have already noticed on our website that the TAIA translation platform boasts the ISO 17100 certificate. What is it and how does it benefit you, our customers? The following article answers these two questions.
What are ISO standards?
ISO standards are international standards for quality assurance in a particular field, issued since 1947 by the International Organization for Standardization (or ISO, for short). ISO 17100 is the standard used in the translation industry. It defines criteria and good practices for »all aspects of the translation process directly affecting the quality and delivery of translation services«. This includes provisions in the field of human (translators, revisers, proofreaders, project managers, etc.) as well as technological resources. The ISO standard also dictates that the translation process must consist of at least two steps:
- Translation The translator translates the text and then reviews it again.
- Revision The finished translation is reviewed by another translator, who compares it with the original and corrects any errors.
In addition, criteria are defined in the following areas:
- Preparatory work
- The process of obtaining feedback
- Data protection